Full Features Comparison
| Essentials | Premium | Business Coaching | |
|---|---|---|---|
|
HIPAA Compliant
i
Protect patient data with encrypted communication, secure storage, and strict access controls.
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Account Setup & Team Training
i
Save hours of time and focus on getting new patients.
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Unlimited User Accounts
i
Secure, role-based access for staff
|
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VIP Support Office Hours
i
Live technical support via Zoom 5 days per week.
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Website
i
Your business' primary online presence with detailed information
|
Basic | Premium | Premium |
|
Reputation Management
i
Monitor and respond to online reviews
|
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Phone System & IVR
i
Professional voicemail and call routing.
|
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2-Way Text & Email Conversation
i
Text, call & email your patients
|
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Text & Email Templates
i
Pre-made messages for consistent patient communication
|
Basic | Premium | Premium |
|
Missed Call Text Back
i
Never miss a call. Instantly text missed call.
|
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CRM
i
Organizes and tracks patient relationships and leads.
|
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Calendar & Scheduling
i
Manages appointments, staff availability, and reminders.
|
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Payment Processing
i
Secure, streamlined invoice and payment collection.
|
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Online Learning Platform
i
24/7 online courses for staff, clinicians, and owners
|
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Forms & Surveys
i
Online forms for collecting patient data, signatures, and surveys
|
Basic | Premium | Premium |
|
Workflows & Automation
i
Automate routine tasks for efficiency
|
Basic | Advanced | Advanced |
| Custom Reporting | Basic | Advanced | Advanced |
|
AI Employee
i
Intelligently handle patient requests and routine office tasks.
|
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Social Media Management
i
We manage Facebook, Instagram, LinkedIn, and Google Business Page
|
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Email Marketing Management
i
Customizable email templates for patient outreach
|
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Website Management
i
We do all the SEO and page updates for your website.
|
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Weekly Leadership Calls
i
Strategy and accountability meetings for practice growth.
|
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1-on-1 Coaching with Office Manager
i
Personalized guidance for practice operations.
|
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Monthly Review of P&L
i
Financial analysis to optimize profitability.
|
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Quarterly Strategy Planning
i
Data-driven planning for sustainable growth.
|
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Annual Strategy Planning
i
High-level business review and goal setting.
|
FAQ
Do you require a contract?
No, we do not require a contract. All subscription plans are month to month, you can cancel at any time.
Can I cancel my subscription at any time?
Our #1 core value is to "Provide Insane Value" so you never feel like you want to leave. Our goal is to create long term working relationships, but you can cancel at any time if you decide MindPractice is not right for you. Simply cancel your account and your subscription will stay active until the end of your current billing cycle.
Can I change my plan after I sign up?
Yes. You can change your plan at any time. Please keep in mind, if you expand upon your plan, there will be an implementation and training period. If you decide to downgrade your subscription, certain features will not be available.
If you have any questions, please contact our team to make sure your account gets adjusted correctly.
You’ll be charged the new plan amount at your next billing date.
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