Full Features Comparison
| Essentials | Premium | Business Coaching | |
|---|---|---|---|
|
HIPAA Compliant
i
Protect patient data with encrypted communication, secure storage, and strict access controls.
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Account Setup & Team Training
i
Save hours of time and focus on getting new patients.
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Unlimited User Accounts
i
Secure, role-based access for staff
|
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VIP Support Office Hours
i
Live technical support via Zoom 5 days per week.
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Website
i
Your business' primary online presence with detailed information
|
Basic | Premium | Premium |
|
Reputation Management
i
Monitor and respond to online reviews
|
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Phone System & IVR
i
Professional voicemail and call routing.
|
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2-Way Text & Email Conversation
i
Text, call & email your patients
|
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Text & Email Templates
i
Pre-made messages for consistent patient communication
|
Basic | Premium | Premium |
|
Missed Call Text Back
i
Never miss a call. Instantly text missed call.
|
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CRM
i
Organizes and tracks patient relationships and leads.
|
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Calendar & Scheduling
i
Manages appointments, staff availability, and reminders.
|
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Payment Processing
i
Secure, streamlined invoice and payment collection.
|
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|
Online Learning Platform
i
24/7 online courses for staff, clinicians, and owners
|
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Forms & Surveys
i
Online forms for collecting patient data, signatures, and surveys
|
Basic | Premium | Premium |
|
Workflows & Automation
i
Automate routine tasks for efficiency
|
Basic | Advanced | Advanced |
| Custom Reporting | Basic | Advanced | Advanced |
|
AI Employee
i
Intelligently handle patient requests and routine office tasks.
|
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|
Social Media Management
i
We manage Facebook, Instagram, LinkedIn, and Google Business Page
|
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Email Marketing Management
i
Customizable email templates for patient outreach
|
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|
Website Management
i
We do all the SEO and page updates for your website.
|
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Weekly Leadership Calls
i
Strategy and accountability meetings for practice growth.
|
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1-on-1 Coaching with Office Manager
i
Personalized guidance for practice operations.
|
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Monthly Review of P&L
i
Financial analysis to optimize profitability.
|
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Quarterly Strategy Planning
i
Data-driven planning for sustainable growth.
|
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Annual Strategy Planning
i
High-level business review and goal setting.
|
FAQ
Do you require a contract?
You will sign a simple payment contract. Every account is set up on a month to month basis.
If you feel like MindPractice isn’t the right fit, we’d love the chance to understand what’s not working. In many cases, we can adjust features or services to better support your business needs.
Can I cancel my subscription at any time?
Absolutely. While our #1 core value is to "Provide Insane Value" so you never want to cancel, we understand that circumstances change. You’re free to cancel anytime, no hard feelings. Your subscription will remain active through the end of your current billing cycle.
Can I change my plan after I sign up?
Yes, you can upgrade or downgrade your plan at any time.
If you're upgrading, we’ll guide you through a brief implementation and training phase to make sure everything runs smoothly. If you're downgrading, please reach out to us first so we can walk you through which features or services may be affected.
Your new plan will take effect on your next billing date and you'll be charged accordingly. If you have any questions, our team is here to help ensure a seamless transition.
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