Practice Management gives your psych office a complete business solution. Instead of juggling multiple vendors, guessing at financials, or trying to fix everything yourself, our team supports the business side so you and your team can focus on delivering a five star patient experience.
What Most Practice Owners Deal With
Building a successful practice is challenging. Many owners face issues like:
Limited visibility into profit and financial performance
Providers with empty schedule slots due to weak marketing
Teams making avoidable mistakes from poor training
Patients receiving inconsistent service
More than half of incoming calls going unanswered
The good news is none of this is permanent. With the right structure and support, these problems go away fast.
We Work WITH Your Team
Our Practice Management service gives your office the leadership guidance, systems, and support your team needs to run smoothly.
Your team handles the day to day patient facing work. We support them with the tools, systems, and training to reduce mistakes, cut down wasted time, and raise the quality of their work across the entire practice.
Together, we work like a well-oil machine.
What's Included
Every Practice Management client starts with the 90 Day Accelerator.
This is our foundation. Before we manage your operations, marketing, or systems, we spend 90 days rebuilding the business side of your practice so everything runs smoothly moving forward. After we complete the accelerator program you will receive the following every month.
Hiring and Team Development
We help you hire the right people and train them to become a cross-trained, high performing team that supports every part of the practice.
Business Coaching
Weekly guidance for owners and office managers to strengthen operations and decision-making.
Bookkeeping
Get clean financials with weekly reconciliations and accurate monthly reports.
Google Ads Management
Targeted campaigns that bring qualified patients into the practice.
Facebook Ads Management
Meta ads that create multiple touch points with prospective patients.
Sales and Marketing Management
We manage your website, email marketing, and paid advertising so your practice consistently attracts new patients.
Workflow Optimization
We make sure that every process in your practice is optimized by using automation, integration, and good training for your team.
Cloud Management
We ensure your EHR, CRM, phone system, and other cloud tools are set up correctly and your team knows exactly how to use them.
Who This Is For
Practice Management is built for practices that want a stronger, more predictable, "Boring" business. After working with us, practices experience:
Higher profit and revenue
A steady flow of new patients
Accurate financials and KPIs
A high performing team
Streamlined processes & workflows
A business that feels organized, stable, and ready to grow
Business Coaching vs. Practice Management
Business Coaching
We give you strategic guidance, structure, and accountability. We help you make strong decisions in sales, marketing, operations, and finances. You and your team handle the implementation.
Practice Management
We step inside your systems and do the hands-on work. Our team fixes workflows, manages platforms, and executes the operational work for you.
If you want strategic guidance to make better decisions, choose Business Coaching.
If you want someone to handle execution, you need Practice Management.
FAQ
Do you manage my front desk or daily operations?
No. Your team handles all patient-facing work such as phones, scheduling, intake, billing conversations, and daily tasks. Our role is to build the structure, training, tools, workflows, and leadership your team needs so they can do their jobs with more efficiency and fewer mistakes.
Are you acting as my office manager?
No. We don't replace your office manager. We support them. We work alongside your leadership team to improve operations, build systems, strengthen accountability, and develop your team. Think of us as part of your leadership team—not the people managing the day-to-day.
What exactly happens in the first 90 days?
The first 90 days follow our Practice Accelerator. We clean up your financials, refine your workflows, upgrade your software stack, optimize communication systems, fix bottlenecks, and train your staff on the essentials. After that, we move into ongoing monthly management and leadership support.
What parts of the business do you actually manage?
We manage the business side of your practice—not daily front office tasks. This includes:
- Marketing and advertising strategy
- Financial oversight and bookkeeping
- Technology setup and optimization
- Workflow design and improvement
- Staff development and training
- Leadership coaching
- System integrations and automation
Your team handles patient-facing tasks. We oversee the structure that makes their work easier and more effective.
Do you work directly with my staff?
Yes, but not as their boss. We train your team, give them clear workflows, show them how to use your tools, and help leadership implement changes. Your staff remain under your management, but they get guidance and structure from us.
What if my staff resist change?
This is common. We guide your leadership on how to communicate expectations, roll out new processes, and hold people accountable. We simplify what needs to change so your team isn’t overwhelmed.
What size practices benefit most from Practice Management?
This works best for psych practices with 3 to 10 team members who need better systems, better training, reduction of expenses, and more patients.
Do you help hire or fire employees?
We guide your hiring decisions, job descriptions, interviews, onboarding, and 90-day training process. We also help evaluate performance issues. You maintain all hiring and firing authority.
How do I know if Practice Management is a good fit?
If your practice struggles with growth, systems, staff, accountability, or predictable patient flow—and you want support from a leadership-level partner instead of another software vendor—Practice Management will be a good fit.
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